Electrodomèstics Candelsa, founded in 1972 in Castellar del Vallés, is a well-established buying group specialising in home appliances and new technologies. Among its partners are some of the most recognised retail brands in the sector, such as Euronics, Tien21 and Confor.
With over 50 years of experience, Candelsa has positioned itself as a leading company supporting retail sales, with a commercial network currently operating in 7 Autonomous Communities and more than 15 provinces across Spain.
As a buying group, the company’s main goal is to deliver as quickly as possible to both its member shops and directly to end consumers.
A clear commitment to technology
Among Candelsa’s strengths are its modern and innovative facilities, a strong human capital, a powerful logistics platform, and advanced IT systems. All of this has enabled the company to become a leading buying group for those seeking to market appliance and tech products throughout Catalonia, Aragon and the Balearic Islands.
As part of a store development and modernisation plan, Candelsa increased its number of refurbished outlets from 17 in 2017 to 95 in 2021, with 42 more stores still pending. This has represented an investment effort of 6 million euros by the company during that period.
From the very beginning, technology has played a key role in the buying group’s processes. Some years ago, the company’s leadership embarked on a digital transformation aimed at strengthening the business.
IMHO, strategic technology partner
In 2005, Candelsa began a partnership with Inmove IT Solutions that continues to this day, through which the company receives 24/7 maintenance service for its entire IT and Communications infrastructure, both at its central office and across its store network. At the time, Candelsa was looking for an expert in IT systems, as its internal IT team was mainly focused on software development, and they also required first-level technical support.
“We provide the client with knowledge and methodology, having developed a systems plan that has resulted in three infrastructure changes over the years, along with ongoing maintenance of Systems, Communications, VoIP, and general consulting,” explain representatives from IMHO.
As a result of this agreement, “the client has been able to completely offload all issues related to its IT infrastructure, delegating 100% of these functions to IMHO. We’ve become an extension of their internal IT department,” say the managers at the technology services provider.
Undoubtedly, Candelsa is undergoing a continuous process of evolution, always working to serve its partners, and has found in IMHO a trusted technology partner that enables it to fully focus on sales. Their satisfaction is absolute.
According to Candelsa’s IT Director, “IMHO Inmove IT Solutions is one of our strategic partners. They have been managing our server, communications and network infrastructure for over 15 years, with the highest level of commitment, professionalism, and rigour.”
