VoIP PBX Support and Maintenance | 24/7 Service - Inmove IT Solutions Preguntar a ChatGPT

What happens when your PBX fails and there’s no one to help you?
A failure in your telephony system can result in missed calls, interruptions in customer service, and lost business opportunities. Many companies lack a continuous support plan or rely on technicians with no experience in VoIP environments. When problems arise, the response is slow or nonexistent, directly affecting your operations.
At Inmove IT Solutions, we offer 24/7 VoIP PBX support and maintenance, tailored to the needs of businesses that cannot afford interruptions. Whether your PBX is cloud-based, on-premise, or hybrid, our technical team supports you at all times to keep your system always operational, up-to-date, and secure.
24/7 Availability 365 Days a Year
Continuous technical support to resolve any issues, even outside of business hours.
Quick Incident Resolution
Guaranteed response time by SLA. Immediate remote intervention and on-site support if needed.
Periodic Preventive Maintenance
Updates, scheduled reboots, log cleaning, and traffic review to prevent future failures.
Active PBX Monitoring
Proactive monitoring to detect outages, congestion, or attacks before they impact your business.
Automatic Backups
Configuration of regular backups to restore the system in minutes if a failure occurs. Preguntar a ChatGPT
Multitechnology and Multivendor Support
We manage Asterisk, 3CX, Yeastar PBXs and custom solutions with or without a graphical interface.
Elimination of Failures and Efficiency Boost
A logistics company with over 60 employees in Barcelona was experiencing frequent outages in its hybrid PBX system (cloud and on-prem). Inmove IT Solutions took over the support, implemented active monitoring, and configured daily backups. In less than a month, recurring failures were eliminated, and incidents were reduced by 90%, improving customer service quality and internal efficiency.

Full integration in the cloud

Do you need assistance?

We answer your questions
What does 24/7 technical support include?
It includes issue resolution, preventive maintenance, updates, remote support, and on-site assistance in critical cases.
Do you support any type of VoIP PBX?
Yes, we work with Asterisk, 3CX, Yeastar, FreePBX, and other standard SIP solutions, both in cloud and on-premise environments.
What happens if there is an outage outside of business hours?
Our on-call team responds immediately. We monitor your system 24/7 and receive automatic alerts in case of any outage.
Can I hire support even if my PBX was installed by another provider?
Yes. We conduct an initial audit to assess the current state and provide you with a tailored support plan.
Does it include system backups?
Yes, we set up automatic backups and regularly test their restoration to ensure availability.