In an increasingly digital business environment, operational continuity directly depends on the health of IT systems. From data management to communication with clients and suppliers, any technological interruption can lead to financial and reputational losses. That’s why having an efficient and proactive IT maintenance service is essential to ensure the operability and security of your IT infrastructure.
What Is IT Maintenance and Why Is It So Important?
IT maintenance encompasses preventive, corrective, and evolutionary actions aimed at ensuring the proper functioning of a company’s technological systems. Its main goal is to prevent failures, optimise performance, and extend the lifespan of hardware and applications.
According to data from the Ponemon Institute, unplanned outages cost companies an average of €8,850 per minute. In this context, any failure can halt critical processes, affect productivity, and compromise data security.
Types of IT Maintenance: Preventive, Corrective and Evolutionary
- Preventive: updates, audits, physical and logical system cleaning.
- Corrective: incident repair or replacement of faulty hardware.
- Evolutionary: technological upgrades, migrations, and functional improvements.
Risks of Not Having Proper IT Maintenance
Not investing in IT maintenance can be costly:
- Loss of sensitive data.
- Service interruptions that halt business activity.
- Security breaches: 60% of SMEs close within 6 months after a cyberattack (IBM, 2023).
- Unexpected costs: unplanned failures may require urgent intervention and cause reputational damage.
- Technological obsolescence: falling behind impacts competitiveness.
IT Maintenance and Cybersecurity: A Direct Relationship
IT maintenance is no longer just an operational matter. It’s closely tied to cybersecurity. An outdated or poorly configured environment is a breeding ground for cyberattacks.
- 82% of successful attacks exploit known but unpatched vulnerabilities (Verizon DBIR 2023).
- 24/7 monitoring and regular backups are essential measures to contain threats like ransomware.
Keeping your system protected means keeping it updated, monitored, and properly configured.
Benefits of Having a Professional IT Maintenance Service
- Reduced incidents: prevention avoids downtime.
- Cost savings: action before problems escalate.
- Continuous protection: systems safeguarded with up-to-date patches.
- Higher performance and productivity.
- Regulatory compliance (e.g., GDPR) via backups, access control, and traceability.
What Does a Good IT Maintenance Service Include?
- 24/7 remote and on-site technical support.
- Proactive monitoring of networks, servers, and devices.
- Patch and update management.
- Automatic and verified backups.
- Technology consulting to scale your infrastructure.
- Regular system status reports.
Flexible Plans Adapted to Each Business
From hourly bundles for one-off tasks to contracts with guaranteed SLAs. A good IT maintenance provider should adapt to each client’s growth and specific needs.
How We Manage IT Maintenance at Inmove IT Solutions
At Inmove IT Solutions, we offer 360º IT maintenance: prevention, immediate support, and continuous improvement. Our team is made up of certified engineers (HP, Cisco, Sophos) and we have over 15 years of experience supporting SMEs and mid-sized companies across Spain.
Success Stories
- Clinic in Sabadell: 90% reduction in incidents after implementing our monitoring and backup system.
- Logistics company in Madrid: full migration to a cloud infrastructure with 24/7 maintenance and zero service interruption.
- Retail in Barcelona: ransomware prevention through updates and centralised access control.
How to Choose the Right IT Maintenance Provider?
- Clear response times and SLAs.
- Proven specialisation in your sector.
- Flexible contracts.
- Real-time monitoring and proactive support.
- Cybersecurity certifications and recognised partners.
IT Maintenance Services Offered by Inmove IT Solutions
- 24/7 Maintenance: continuous support with guaranteed response times.
- 24/7 Monitoring: early threat and error detection.
- IT Outsourcing: full or partial management of your technical department.
- Remote Helpdesk: immediate resolution of user issues.
- Support Hour Packages: budget control without compromising quality.
Conclusion: Don’t Leave Your Business Continuity to Chance
Professional IT maintenance is much more than “fixing computers.” It’s a layer of prevention, security, and strategy. At Inmove IT Solutions, we help you operate without interruptions, protect your data, and scale with confidence.
Ready to reduce risks and improve your IT infrastructure?
Contact us for an audit
Frequently Asked Questions (FAQ)
What’s the Difference Between IT Maintenance and Technical Support?
Support reacts when something breaks. Maintenance prevents and improves systems so they don’t fail.
How Does Maintenance Help Prevent Cyberattacks?
Keeping systems updated and real-time monitoring reduce attack surfaces and allow early threat detection before they impact the business.
How Much Does Professional IT Maintenance Cost?
It depends on the size and complexity of your infrastructure. At Inmove IT Solutions we offer flexible plans from hourly bundles to annual contracts.
Can I Combine Maintenance with Cloud or VoIP Services?
Yes, our comprehensive approach allows us to manage everything from your local infrastructure to your cloud and communications solutions.
What Response Time Guarantee Does Inmove IT Offer?
With a 24/7 contract, we guarantee response in under 4 hours.
